About Troy
Troy was born and raised on the Outer Banks of North Carolina. He attended Manteo High School and graduated in the spring of 1994. Upon graduation, he attended North Carolina State University in Raleigh, North Carolina and had ambitions to study architecture in the school of design. As many first year college students do, Troy changed his direction and decided to focus on the path of business management. In the fall of 1996, he transferred to the University of North Carolina at Wilmington and entered the Cameron School of Business. In May of 1999, Troy graduated from UNCW with a degree in Business Management and a minor in English studies (concentration in creative writing). He immediately took a job as a manager in the food service industry and spent the following two years working hard and gaining as much experience as possible. In 2001, he was offered a position as the general manager of a new retail establishment and started work in April. For the next few years Troy devoted himself to the growth of a new business founded on customer service. Through creative marketing ideas in the community and implementing an extremely personal approach to customers, business flourished and the sales volume grew annually. On the verge of the most successful year ever, Troy left retail management in 2005 to pursue a new career in mortgage lending. During the last several years, he has been very successful in utilizing his past contacts as well as developing many new relationships.
My love for the ocean and the lifestyle of a coastal community has helped to mold me into the person that I am today. I enjoyed 18 years of warm summers spent working and enjoying the beach coupled with cold, windy, dreary winters devoted to school, playing basketball and trying to bare the cold while surfing. From the age of fourteen I have always been employed in establishments where good customer service made all of the difference. I learned long ago to treat others as I would want to be treated and that philosophy has always worked well for me. I believe that it works particularly well in the mortgage industry. It seems to me that in recent years, the emphasis on customer service has fallen to the wayside in our business. I always tell my clients that I remember what it felt like to sit on the other side of the desk in a lender's office. I remember the feelings of worry and concern that tend to grow if you are not in frequent contact with your lender. Buying a house should be an exciting experience with little to no stress. I want my clients to enjoy the whole experience and concentrate on the more important things like . . . where do I put the furniture? The home buying experience should also be educational and enable buyers (especially first time buyers) to learn a lot about the process so that their next home purchase will be even easier! I enjoy being a mortgage lender because of the opportunities to work with great people, to build new relationships, and to help people achieve their dreams of owning their own home.